FREQUENTLY
ASKED
QUESTIONS
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Due to the custom nature of our products, we cannot offer any refunds. We go through a thorough revision process to make sure that everything looks as it should. Please take your time and review all proofs before approving prints. Final proofs are the responsibility of the client.
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We can accommodate both local and international shipping. If you’re shopping in our shop shipping fees will be calculated at check out. If you’re ordering semi-custom/full custom pieces your shipping fees will be calculated based on the weight and the shape of your package. This will be calculated once your order has been completed.
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Shipping times will vary depending on your location. Please let us know if you have shipping needs outside of Manitoba/Canada so that we may provide you with an estimate.
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We suggest creating a rough guest list to see how many invitations you will need. One per household should be enough but consider the following exceptions: Couples who might be living apart, children older than 18 years of age, children not living at home.
We recommend ordering 20% extra of your total order. This is to accommodate any guest list changes as well as keepsakes.
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The initial deposit is non-refundable, due to unforeseen circumstances we will try to our best to accommodate date changes, before your stationery has gone through production.
Unfortunately, we cannot cancel or edit your order once it goes into production.
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We are a full service stationery studio, we currently do not offer printing services to the public.
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We suggest booking about 12 months in advance or 18 months for destination weddings to ensure that your date is secured.
If you are planning a local (Manitoba) wedding with Save the Dates, we suggest booking 9 months before your wedding. If you were planning a local (Manitoba) wedding with only Wedding Stationery, we suggest booking at least 6 months before the wedding. Please keep in mind that we take a limited amount of weddings per month and cannot guarantee availability for last minute inquiries.
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Letterpress is an old form of printing that uses a relief technique to get ink onto paper. It was previously used to publish newspapers, books and church pamphlets.
Letterpress is done using large metal machines that have been discontinued in the late 90s. Although it can be automated, we embrace the manual process of the machine by hand-feeding the paper and using a foot treadle/handle to process our prints. This is how you get the beautiful de-boss/emboss effect.
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Yes! We offer a wide variety of day-of stationery. The most popular of which are menus, place cards and welcome signs! We offer this service as a custom service, so if you have any ideas we can help you bring them to life!